FAQs
What is Radiant Jewels?
Radiant Jewels® revolutionizes affordable luxury, blending innovation with elegance. Our sustainable designs offer more than jewelry—they deliver a refined experience that’s easy on your budget. Supported by a lifetime warranty and exceptional care, Radiant Jewels invites you to indulge in sensibly priced luxury.
Will Radiant Jewels or moissanite jewelry retain its brilliance over time?
Absolutely. Our jewelry features an 8-layer platinum coating, crafted with meticulous attention to detail and no compromises. This ensures a brilliant white gold-like shine, exceptional tarnish resistance, and durability for everyday wear.
Is it possible to exchange or return my item?
If you’d like to switch to a different model, strap color, or other variation, please contact us so we can reserve the new item in stock right away. You are eligible for an exchange or refund within 30 days of receiving your package, provided the item remains unused.
Will Radiant Jewels moissanite lose its clarity over time?
Not at all. Although all gems may lose some clarity over time, regular cleaning every 3 months will restore their brilliance. With proper care, they will remain as stunning as new and last for years.
What materials are used in Radiant Jewels' jewelry?
We specialize in our signature material: 8-layer platinum-plated 925 silver with a nanotechnology coating, combining luxury and durability. Our jewelry features a 2.5-3.0 micron coating—five times thicker than standard plating and 100 times thicker than flash plating—ensuring enduring brilliance and strength.
What countries do you offer shipping to?
Radiant Jewels offers worldwide shipping, serving over 100,000 customers in 150 countries. With global distribution centers, we deliver to most locations. Simply place your order, and we’ll bring Radiant Jewels jewelry right to your doorstep.
Do you provide warranties or maintenance services for your jewelry?
Absolutely. Each piece is backed by Lifetime Radiant Jewels Care, which covers fading, missing stones, and manufacturing defects. Terms and conditions apply.